Sholex Group is committed to protecting your privacy. Our privacy policy constitutes part of these Terms & Conditions.
Privacy Policy
Unless given consent to do otherwise, Sholex Group will only collect and use personal information as set out below.
Collecting Your Personal Information
When you visit the website, we may occasionally ask you to provide us with some personal information. This may include your name, mailing address, email address, contact details and payment details. Other information may also be collected with your permission from time to time including preferences such as likes and dislikes. In some cases, we may also collect technical information provided through the use of Cookies. This may include the internet protocol (IP) address used to connect your computer to the internet, browser type and version, operating system and the internet link or banner advertisement from which you linked to the website. Cookies are files that your web browser transfers to your computers hard drive. It enables us to recognize your browser and welcome you back to the website. It does not identify you personally and does not give access to your computer or be used to deliver viruses. Most browsers are pre- set to accept cookies but if you prefer, you can disable it or warn you when cookies are used. We recommend that you leave your cookies enabled.
Using Your Personal Information
Information that we collect from to: you may be used
• Provide the products and services you have requested;
• Contact you when we experience difficulty in fulfilling your request;
• Communicate to you new products and services, promotions or offers; and
• Better understand our customer base and improve our products and services.
Note we only send out periodical communications to people who have “ opted in” to receive it. W e do not send out “ spam” to our members and honour their right to privacy.
Disclosing Your Personal Information
Sholex Group will only disclose your personal information: To third party service providers that Sholex Group has engaged to perform functions on our behalf such as order fulfilment, delivery, credit card payment authorization and marketing. Your information will only be used to perform their appropriate functions and not for other purposes;
• To appropriate authorities relating to suspected fraudulent activities;
• To verify the information provided and protect you from fraud; or
• If required to do so by law.
Information about our customers is an important part of our business and we are not in the business of selling it to others.
Accessing Your Personal Information
You can view and update the personal information you provide us by: Using the My Account tool Emailing ayushsholex@gmail.com Links to Other Sites The website may contain links to other websites that may collect personal information from you. This privacy policy has no application to these websites and Sholex Group is not responsible for the privacy practices or the content of such sites.
Product Information
Although we make every effort to ensure that products are in stock when so indicated and that information and prices concerning products and services listed on the website are accurate, the prices and availability of such products and services are subject to change without notice. If a product or service has been listed at an incorrect price, Sholex Group reserves the right to refuse or cancel your order for that product or service even if your order has been confirmed. Your receipt of confirmation of an order from us does not signify our acceptance of that order, and we may cancel such order or supply less than the quantity you ordered. If you have any questions or require more detailed specifications concerning a product or its use, you should contact us at ayushsholex@gmail.com
Placing and Accepting Orders
Orders will be dispatched only after payment in full has been received and Sholex Group is satisfied with the integrity of the order. Without limiting the operation of any Terms & Conditions therein, Sholex Group of Company takes no responsibility for any late delivery of order or a product.
Cancellation by Us
Sholex Group reserves the right not to provide goods or services, terminate membership accounts or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of other Terms & Conditions, we will not be held liable for loss or damage arising from exercising these rights.
Cancellation by You
If you need to cancel an order, please immediately email ayushsholex@gmail.com. Our agreement with you commences once we have both confirmed your order and processed your payment. Before accepting the payment we reserve the right to cancel the order for any reason whatsoever.
Delivery
On all orders above Rs.1500 we offer free Standard Shipping Orders shipped via Standard Shipping are delivered within 4- 5 business days Shipping prices may vary depending on the destination and weight of your parcel for value less than Rs.1500. Obligation is on you to enter the correct delivery address at time of ordering. Should you enter the wrong address, we are not obliged to resend the order to the correct address at our expense. We provide an estimated date for delivery but while we make every effort to deliver by this time, all dates are estimates only. We engage courier partners who we believe will do their best to deliver by the estimated delivery date.